You've probably come across a lot of bed brands bragging about their 15 to 25 years of warranty. It sounds great, but it's actually not that useful.
What a warranty actually covers
A warranty is a promise from the company that if anything goes wrong with your bed within their stated timeframe, they'll fix it for a fee (NOT FREE!). In other words, the cost of repair or replacement will be at your own expense!
What a guarantee covers instead
GUARANTEE are different. If you have an issue with your mattress under guarantee, you don't have to worry about any additional costs; the company will take care of it all for free!
How to check which one you are being offered
When looking at different mattress brands and their warranties, make sure to check whether they offer Under Warranty or Guaranteed policies. If they offer Guaranteed policies, then you will be covered for any repairs or replacements under the terms of their policy free of charge.
The KITA 10 year guarantee
Better still, KITA mattresses come with 10 YEARS GUARANTEE. This means that if your mattress sags more than 1 inch for non-spring mattresses or 1.5 inches for spring mattresses, we will provide a 1-to-1 EXCHANGE at absolutely NO COST (No MATERIAL, TRANSPORTATION, or REPAIR CHARGES whatsoever). So NO DOWNTIME for a good ten years.
Backed by 10-Year Guarantee, immerse yourself in the exceptional comfort of the KITA mattresses at our KITA Sleep Studio in JB or BHP Outlet in KL, where you can learn, test, and choose the right mattress for your needs. Visit us and discover the perfect sleep solution today!
